FAQ

Shipping & returns

How long does delivery take?

Our average delivery time is 5 to 8 business days, depending on your location.

Is shipping free?

Yes, we offer free shipping on all orders — no minimum purchase required.

Can I track my order?

Absolutely! Once your order has been shipped, you’ll receive a tracking number by email, or you can track it [here].

What is your return policy?

We offer a 30-day return guarantee for products that are unopened and unused.

How do I return or exchange an item?

Just contact our customer support at Contact@blovanda.fr — we’ll be happy to assist you with the process.

When will I receive my refund?

Once your return has been received and inspected, the refund will be issued to your original payment method within 5 to 10 business days.