FAQ
Shipping & returns
How long does delivery take?
Our average delivery time is 5 to 8 business days, depending on your location.
Is shipping free?
Yes, we offer free shipping on all orders — no minimum purchase required.
Can I track my order?
Absolutely! Once your order has been shipped, you’ll receive a tracking number by email, or you can track it [here].
What is your return policy?
We offer a 30-day return guarantee for products that are unopened and unused.
How do I return or exchange an item?
Just contact our customer support at Contact@blovanda.fr — we’ll be happy to assist you with the process.
When will I receive my refund?
Once your return has been received and inspected, the refund will be issued to your original payment method within 5 to 10 business days.